Privacy Policy

Effective Date: 9th March 2025

Last Updated: 9th March 2025

Welcome to Accessible Web Media ("we," "us," or "our"). We are committed to protecting your privacy and ensuring transparency about how we handle your personal data.

If you have any questions, contact us at contact@jackchristian.uk.

1. What Data We Collect

  • Account Information: If you sign up using Google or GitHub OAuth, we collect your email, name, and any other details provided by those services.
  • User-Generated Content: We store video and audio transcripts generated by our AI services, but we do not store the original media files.
  • Analytics Data: We use Google Analytics to track user interactions and engagement.
  • Feedback Data: If you submit feedback through our form, we store your responses. If you consent, we may use your email to send updates about new features.

2. How We Collect Your Data

  • OAuth Authentication: When you sign up via Google or GitHub.
  • Google Analytics: Automatically tracking user behavior and engagement.
  • User Input: When you submit feedback through our form.
  • Supabase: Where we store your account information and generated transcripts.

3. How We Use Your Data

  • Provide access to our platform and allow you to sign in with Google or GitHub.
  • Generate transcripts and alt text for media files you upload.
  • Improve our services based on user feedback.
  • Track engagement and improve the user experience using Google Analytics.
  • Send feature updates (only if you have consented via the feedback form).

4. Third-Party Services We Use

We share your data with the following services only as necessary:

  • Google Analytics (tracking user engagement)
  • Supabase (storing user data and transcripts)
  • Deepgram (AI-generated transcription)

We do not sell, rent, or trade your personal information.

5. How Long We Keep Your Data

  • Your account data is stored as long as you have an active account.
  • Your transcripts are stored in our system until you delete them.
  • If you delete your account, all your data will be permanently deleted, except for any feedback form responses.

6. Your Rights (GDPR, CCPA, Australia)

For EU & UK Users (GDPR Compliance)

  • Access, update, or delete your personal data
  • Request a copy of your data
  • Withdraw consent for data processing
  • Object to automated decision-making

For California Users (CCPA Compliance)

  • Know what data we collect and how we use it
  • Request that we delete your personal data
  • Opt out of the sale of personal data (we do not sell data)

For Australian Users

  • Request access to your data
  • Correct or delete your personal information

To exercise any of these rights, email contact@jackchristian.uk or use the account settings page to delete your data.

7. How We Protect Your Data

We take security seriously and use Supabase’s recommended security protocols to protect your data. These include:

  • Encryption of sensitive data
  • Secure access controls
  • Regular security monitoring

8. Children’s Privacy

We do not knowingly collect data from users under 16 years old. If you believe a child has signed up, please contact us at contact@jackchristian.uk to request data deletion.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users via email and platform notifications when changes occur.